COSNET - Customer Survey - Complete Office Supplies

	Please fill out our customer survey, your feedback is very important to us.
	1. How would you rate COSNet user friendliness ?

	2. How would you rate COSNet product information quality ?

	3. When I'm buying a product I consult the catalogue first

	4. I’m generally happy with the condition of goods on arrival

	5. Mistakes in my orders are rare

	6. The customer service team are able to provide me with extra information which helps me make the right decision

	7. I can rely on customer service to deliver on promises made

	8. How would you rate 'COS overall customer service?

	9. I would recommend ‘COS to another business

	10. How can ‘COS further improve customer service levels?


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