Customer Testimonials
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The Good Guys“We find ‘COS to be very customer focused, user friendly and price competitive. We have over 90 stores throughout Australia found the rollout and training to be exceptionally prompt and efficient. All our stores place orders online through the ‘COS website which is a user friendly site. Orders are easily tracked with very few items in our catalogue ever being placed on back order. The phone support is exceptional very customer focused and deliveries of stock are prompt to all areas throughout Australia. Quarterly reviews help us track our spend and monitor catalogue items and potential savings. The monthly consolidated account which is pre-coded is simple to process.” |
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Blake Dawson“Blake Dawson has been utilising ‘COS since 2002. Operating nationally, ‘COS supply all Blake Dawson offices with stationery products and general copy paper exclusively, as well as some canteen, IT and janitorial items. Since their engagement, ‘COS management and their services teams have built strong working relationships with all Blake Dawson key stakeholders and over the years have developed an intimate understanding of our business needs and service expectations. National reviews are conducted regularly and enable us to identify cost saving opportunities and service improvements.” |
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SA Water“‘COS has been SA Water’s contracted supplier of office supplies since February 2008 and recently were successful in being awarded a further two year extension to this agreement. ‘COS were awarded the extension for a number of reasons. ‘COS have delivered a high level of service and significant product rationalisation particularly through the implementation and servicing of the vendor refill cupboards. This has resulted in delivering an additional 20% of value. All the staff at ‘COS have been friendly, helpful and courteous with a can do attitude, and their value to SA Water is greatly appreciated. I look forward to working with them during the next two years with great anticipation.” |