Enterprise Customers

Now, more than ever it’s important that businesses choose a stable and reliable partner for all their workplace essentials. COS has invested heavily in creating a nation-wide presence with an extensive network of sales office, warehouse, and distribution centres across Australia, with each branch tailored to specific local requirements to deliver a local service experience.

We work with each business to understand their specific procurement practices and expectations while implementing technical solutions to support their requirements.

We are big enough to deliver large scale solutions but never too big to answer the phone when you call! COS is your partner with reach, scale, and supply chain solutions that you can depend on.

Reliable delivery tailored to local requirements

Offices, warehouses, and distribution centres nation-wide

Aussie owned & operated for over 45 years

Competitive pricing, and value for money

Customisable product preferences

Dedicated account management team

Our Customers

Customer Excellence

Your dedicated account manager is committed to servicing your business at every stage, making sure that your needs are met seamlessly, and often proactively.

Providing ongoing ordering efficiencies

Drive ongoing cost savings and service improvements

Manage contract and assist with all aspects of KPI’s and service levels

Oversee implementation and transitional arrangements

Attend business review meetings, using forum to ensure consistent service levels are achieved

Communicate customer site protocol with support team e.g. onsite safety, delivery requirement

Conduct basket reviews, identify rationalisation & opportunities

Be the liaison resolution of stakeholder, user or expenditure issue

What our Customers are Saying

Helping your business run more smoothly

8.6 out of 10

customers think that products and services meet their requirements

8.5 out of 10

customers love our website functionality

9 out of 10

Customers praise our exceptional customer service

100%

Order Placement Accuracy

99.7%

Order Accuracy Fulfilment

99.5%

Delivering in Full and on Time