Social Responsibility
Social Responsibility
Life and business are not mutually exclusive for us at COS. As a family-owned and operated Australian business since 1977, we have always believed in using our influence to create positive change in the communities where we live and work.
Our journey towards sustainability has been a decade-long pursuit, driven by our values and a deep understanding of the need for meaningful action. Reaching Net Zero Operations and transitioning to 100% Renewable Electricity across all COS facilities nationwide in 2024 was a significant milestone, with both achievements maintained throughout 2025.
Building on this milestone, our focus is now on decarbonisation and driving deeper impact across our operations and value chain, with particular attention on Scope 3 emissions. These indirect emissions occur across areas such as purchased goods and services, freight and logistics, employee travel and commuting, product use and end-of-life disposal, and represent the largest and most complex part of our emissions footprint.
To better understand, measure and reduce these emissions, internal working groups are embedded across COS, each focused on a specific emissions category. We are also working with suppliers, transport partners and manufacturers to improve data visibility, identify key emissions hotspots and find opportunities to drive meaningful reductions across areas including customer deliveries, staff travel, energy, waste and product production.
Our Sustainability & Community Report 2024–2025 provides further insight into our sustainability journey, progress and initiatives as we work towards a more sustainable and inclusive future.
Eco Conscious Range
We offer an expansive range of eco-conscious products that make sustainable choices easy. A business’s choice to switch to sustainable supplies goes toward reducing any harmful effects on the environment.
Our Suppliers
We scrutinise every element of our supply chain and only work with socially responsible suppliers who are committed to meeting our sustainability criteria. Our drive to reduce plastic results in hundreds of thousands of pieces saved from landfill each year.
Our Logistics
We continue to reduce the impact of our operations through lower-emission delivery options and efficient warehouse practices. Our Canberra delivery fleet is fully electric, with electric vans and trucks also in Sydney, alongside initiatives including onsite solar, paperless picking and improved waste diversion.
We Give Back
The Lyone Foundation exists to give back to Australian communities, supporting underfunded charities working in education, social welfare, and community development. We proudly donate 1% of annual revenue to help create brighter futures and a lasting impact where it’s needed most. Thanks to the continued success of COS, over $26 million has been donated to the Lyone Foundation, fuelling meaningful change for more than 150 charities across Australia. By choosing COS you can make a difference in the lives of others. Find the latest news on the Foundation and recent donations here.
“Every one of our customers, however large or small, has contributed to the growth and success of the Lyone Foundation. By engaging with COS you can make a direct difference to the lives of others.”
Environmental Certification
As the number of certifications in the market increase it can get confusing. Use this reference guide to decide which certification best meets your business needs.
