Health Customers
For over 35 years, COS has been a trusted partner to healthcare facilities across Australia. Today, we supply to 98% of hospitals in South Australia, 92% in Western Australia and 84% in New South Wales, reflecting the scale, consistency and reliability of our service.
Thanks to fully stocked warehouses in each state and territory supported by a local distribution fleet, we guarantee prompt and accurate order fulfilment. Simple, streamlined ordering and dedicated account management mean that you can spend more time on care than administration.
With extensive experience supporting the healthcare sector and a strong understanding of complex procurement requirements, we take the time to understand the diverse needs of our customers and deliver tailored solutions backed by exceptional service.
Over 35 years of healthcare sector procurement experience
Over 200 product categories
Dedicated account management
Warehouses and delivery fleets in every state and territory
Australian owned and operated for over 45 years
Competitive pricing, value for money and reliable service
Capabilities and Integrations
COS makes purchasing easier by connecting with the procurement systems your organisation already uses. We support recognised standards including OCI, cXML and xCBL, giving your team easy access to our digital catalogue from within your own purchasing platform.
Connection with COSnet enables live punch-out access to the COS digital catalogue, allowing buyers to place orders in a familiar system while maintaining existing approval processes, compliance requirements and visibility over spending. Orders are then transmitted and confirmed in real time, helping to improve accuracy and reliability as well as reduce delays.
For organisations looking to streamline purchasing even further, COS also supports end-to-end procure-to-pay integration, including secure electronic invoicing via HTTPS. Our integration infrastructure is built for reliability, security and consistent performance, and our dedicated integration team has experience working with major platforms including SAP, Ariba, Coupa, Oracle, and more.
Integration means a smoother, more efficient procurement experience with less manual effort for your team.
ERP & Marketplace Connectivity
Our Customers
Service Excellence
While dedicated account management and consistent, reliable delivery is a given, there are many other ways we work to support our healthcare customers:
Access everything from office supplies and furniture to cleaning products, PPE, medical consumables and technology solutions through a single supplier.
Streamlined purchasing through consolidated ordering, customised catalogues, spend reporting and integration with procurement platforms.
Source products specifically suited to healthcare environments, PPE, patient care, hygiene and workplace safety essentials
Achieve environmental goals with access to a broad range of eco-friendly products and sustainable alternatives.
Strong inventory management and national distribution capabilities that help ensure critical products are available when needed.
We support Australian communities through our commitment to social procurement, Indigenous partnerships and charitable initiatives.
What our Customers are Saying
Helping your business run more smoothly
8.6 out of 10
customers think that products and services meet their requirements
8.5 out of 10
customers love our website functionality
9 out of 10
Customers praise our exceptional customer service
100%
Order Placement Accuracy
99.7%
Order Accuracy Fulfilment
99.5%
Delivering in Full and on Time