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Get Started with Your BTS School Packs

Welcome to the introductory guide for the BTS School Packs and its key features!

Welcome! This guide will help you get the most out of the BTS School Pack. We’ve designed the portal to make managing school packs as simple and straightforward as possible, helping you save time and complete tasks with ease. 

When you first log in to COSnet you’ll be asked ‘where would you like to go today’.

There are two options:

  • Everyday School Ordering – for purchasing individual school items at standard prices with fast, on-demand delivery throughout the year.
  • Back to School Ordering – for creating and managing customised School Packs, as well as placing bulk orders in advance for the upcoming school year.

Getting Started 

To create your School Packs, select Back to School Assistant. This will take you to the main Back to School dashboard, where you can choose the School Packs option to start creating and managing your packs. 

Helpful Tips Along the Way 

As you move through the portal, keep an eye out for the pink paperclip icon. It highlights useful tips, guidance, and important information to help make your BTS experience as smooth and easy as possible. 

BTS Parent Portal Packs

School Packs

School Packs is where you can create, manage, and prepare packs that will be delivered directly to your school. 

From this area, you can: 

  • Create new school packs 
  • Update and maintain existing packs 
  • Add or remove products as required 
  • Review pricing and quantities 
  • Track pack progress from creation through to finalisation 

Everything you need to build and manage your school’s packs is conveniently located in one place, making the process simple and efficient. 

If your school is using the School Pack Ordering for the first time, you’ll be guided through setting up your first School Pack. 

You can choose to: 

  • Upload your pack information using an upload, or 
  • Create your pack manually by selecting products via our pack builder yourself. 

Upload Your Pack Information 

Getting started is easy! Simply upload your order and we’ll help you build your pack in just a few steps. 

Step 1: Upload Your Order 

Upload your order in PDF, Word, or Excel format. For the best experience, please ensure your file contains one order only, as files with multiple orders may not process correctly. 

Step 2: Review Your Product Options 

We’ll automatically review your order and match the products where possible. For each item, you’ll be presented with suitable alternatives to choose from.  

Step 3: Select What Works Best for You 

Choose the products that best meet your needs, one item at a time. To make the process even easier, you can also use: 

  • Best Match – Selects the closest available options based on your order. 
  • Best Value – Selects options that offer the best overall value for your pack. 

Step 4: Keep Track of Your Total 

As you make your selections, we’ll show your pack total so you can easily compare options and stay within budget. You can also view the total when using the Best Match or Best Value selections. 

Step 5: Create Your Pack 

Once you’re happy with your selections, click Create Pack and you’re all set! 

Good to know: You can edit your pack at any time after it’s been created, giving you the flexibility to make changes whenever needed. 😊 

Returning Schools 

If your school has created packs before, we’ve made things even easier. Your previous year’s packs will already be available as Drafts, giving you a head start when preparing your new packs. 

This means you can review, update, and publish your packs without having to start from scratch. 

The School Pack Summary page gives you a quick and easy overview of all your packs in one place. 

From this page, you can: 

  • View all available packs 
  • Check each pack’s status 
  • See who the pack is assigned to 
  • Review pack totals 
  • Access quick action buttons to manage packs more efficiently 

Need to make a change? Simply double-click on a pack name or status within the summary page to edit it directly. This makes it easy to keep your pack information up to date without opening each pack individually. 

The School Note section lets you share important information and messages with parents when they log in to the COS Parent Portal. 

Use this area to communicate key details, reminders, instructions, or updates that parents need to see before placing their orders. 

A clear and helpful school note can ensure parents have the information they need, reducing questions and making the ordering process smoother for everyone.

To make it easier to track the progress of your School Pack packs, we’ve introduced several pack statuses. These statuses help you quickly see where each pack is up to and what action may be required. 

  • Draft – A newly created pack that has not yet been worked on. 
  • In Progress – A pack that is currently being prepared or updated. Once you modify a pack the status changes from Draft to In Progress automatically for you. 
  • Assigned – The pack has been assigned to a user for review. An email notification will be sent automatically. This status automatically defaults into this status once you assign the pack to teacher. 
  • Back for Review – The pack has been reviewed and returned for approval, updates, or finalisation before it can be published. Once you click into this pack the status will change to In Progress 
  • Finalised – In the finalised tab you will see packs with this status, these packs have been processed and are not modifiable. 

The School Pack includes a range of quick action tools to help you manage your packs efficiently. 

  • New Pack – Create a new Parent Portal pack and, if needed, easily add a drawstring bag as part of the setup process. 
  • Assign Pack – Assign a pack to another user for review. The assigned user will receive an email notification. 
  • Clone – Copy an existing pack to create a similar pack for another year level or group, saving you time and effort. 
  • Delete – Permanently remove selected packs. 
  • Print / Email – Export individual or multiple packs as a PDF or Excel file for printing or sharing via email. Remember to download the file before printing. 
  • Edit Pack Information – Make updates directly within the summary grid. 
  • Set Due Date – Set Due dates for your teachers to ensure orders are placed on time 
  • Finalise Selected Packs – Submit your completed packs to COS for processing. 

You can customise the School Pack Summary page to display information in the way that works best for you. 

Organise Your Columns 

  • Drag and drop column headers to rearrange them. 
  • Click any column header to sort information in ascending or descending order. 

Advanced Column Options 

Hover over the right side of a column header to access additional settings: 

  • Pin Columns – Keep important columns fixed in place while scrolling. 
  • Hide Columns – Remove columns from view.
  • Auto-size Columns – Automatically adjust column widths to fit the content. 
  • Filter Columns – Display only the information you need. 

To help you move around the portal more easily, you’ll find several navigation buttons on the bottom of each page in the convenient sticky footer. 

 

  • Back To Current Pack – Returns you to the pack you are currently working on. 
  • Back To Summary – Takes you back to the School Pack Summary page. 
  • Contact Your Representative – Opens an email to your COS representative if you need assistance. 
  • Can’t Find a Product? – Submit a product enquiry form. Your request will be emailed directly to your COS representative for follow-up. 
Navigation Buttons Parent Pack Image

At any time, you can return to the BTS Dashboard by clicking the COS logo at the top of the page. This provides a quick and easy way to navigate back to the main menu. 

This section in the top right-hand corner allows you to upload your school logo to the BTS Assistant. Your logo will be featured in the Parent Letter, helping to create a more personalised experience for your school community. If you haven’t uploaded your logo at this stage, don’t worry—we’ll remind you to do so before you finalise your packs.  

Note: PNG format is only available, image file must be less than 2MB. 

Parent Portal Uploading your School Logo Image

How to Build Your School Packs

To start adding products, click into a pack. You can then find items by using the search bar or browsing our categories.  

To make your pack building experience seamless we have added a series of new features this year. 

As you move through the School Pack, you’ll always be able to see which pack you are currently working on. 

The pack name is displayed prominently on-screen at the top where the Search field is, making it easy to confirm you’re editing the correct pack. If you need to work on a different pack, you can quickly switch between packs without having to return to the summary page. 

This helps you stay organised and makes managing multiple packs simple and efficient. 

BTS School Packs Drop Down Menu

To add a product to a pack, simply click the light blue trolley icon. 

When you select a product, a pop-up window will appear asking you to assign the item to a subject category. This helps keep your pack organised and makes it easier for parents to find the items they need. 

If the appropriate subject category doesn’t already exist, you can create a new one directly from the pop-up window—there’s no need to leave the page or complete any extra steps. 

This flexible process makes it quick and easy to build and organise your packs as you go. 

Add Products To Single Pack Image

To add a product, to multiple packs, select the dark blue trolley icon. A pop up will appear with a list of all your BTS packs.   

  • Understanding the Quantity Columns: 
  • Quantity 2025/2026: Enter the amount you wish to add to the pack/s.  
  • Current Quantity: Shows the quantity of a product you have already added to this pack. 
  • Quantity 2024/2025: If you’re building a pack based on last year’s preloaded packs, this column shows the quantity you packed last season.  
  • Subject: This allows you to select your subject to allocate your product 

If you’re working from an existing list of product codes and quantities, you can save time by using the Bulk Add to Cart feature instead of searching for and adding products one at a time. 

Simply enter the product codes and quantities into the Bulk Add screen, then select Add Products to Cart. The system will automatically add all matching items to your pack. 

Upload Products Using a CSV File 

You can also add products in bulk using a CSV file. 

  1. Download the CSV template provided. 
  2. Enter your product codes and quantities into the template. 
  3. Save the file and upload it to the portal. 
  4. Click Add Products to Cart to import the items into your pack. 

This option is ideal if you already have your pack information prepared in a spreadsheet, making the setup process even faster and easier. 

School Pack Details Page

The Pack Details Grid provides all the information you need to review and manage the products within your pack. Each column contains specific details to help you build and organise your pack more efficiently. 

Column Name 

Description 

Subject 

The subject category the product belongs to within the pack (e.g., English, Mathematics, Science). 

Image 

A picture of the product to help identify the item. 

Stock Code 

The COS product code. 

Description 

A detailed description of the product. 

Colour 

The colour of the product, where applicable. 

Unit 

The unit of measure used for the item (e.g., each, pack, or box). 

Previous Year Quantity 

The quantity ordered in the previous school year, which can be used as a guide when preparing the current pack. 

Current Year Quantity 

The quantity you would like included in this year’s pack. 

Unit Price 

The price of a single unit of the product. 

Discounted Price 

The reduced price when a discount is offered for the pack. 

Actions 

Quick management options available for each item. 

Delete – Removes the product from the pack. 

Clone – Duplicates the product and adds it to another subject within the same pack, saving time when the same item is required across multiple subjects. 

This grid gives you a complete view of your pack contents and allows you to make updates quickly and easily as you build your School Pack packs. 

We’ve made it even easier to organise your packs this year by giving you more flexibility to move products between subjects. 

To reposition an item, look for the waffle icon (the six-dot drag handle) on the far-left side of the grid. Simply click and hold the icon, then drag and drop the product into its new position or subject. 

This feature allows you to quickly reorganise your pack contents without needing to delete and re-add products, making pack setup faster and more intuitive. 

This button will take you to the checkout page for your school packs. Before finalising your order, please ensure that all required packs have been selected. If there are any packs you do not need, please remove them from your order before proceeding to checkout. 

Note: All your pack statuses must be In Progress for this button to function. 

Once your order has been submitted, our team will process it and arrange delivery for your selected delivery date. 

The Finalised Packs tab provides a convenient way to keep track of all packs that have been checked-out. 

From this tab, you can: 

  • View all packs that have been finalised 
  • Print your packs 

Dedicated page for administrators with superuser access to set up and manage their teams access to COSnet.  

The grid provides a quick snapshot of all users, their access level and expenditure limits.  

The functionality is the same as the User Management you have in your Everyday School Packing account.

User Management Image BTSPacks

Search for Products

Search the COS range of products via the field below. You will be taken to the COS shop side of the site to view your results.